
In this guide
Mis-sold Overdrafts
Mis-sold Mortgages
Mis-sold Credit | Store Cards
Mis-sold PCP Car Loans
Mis-sold Fraud & Scam Advice
Mis-sold Pensions & Investments
Hidden | Undisclosed Commissions
Mis-sold Pay Day Loans
Debt Relief Orders (DRO) Explained

Latest Updates
By David Turner
How you can use a Debt Relief Order to support you when you’re struggling to pay essential bills and debts.
Published: 12/02/2025 – 11:59 | Updated: 12/02/2025 – 16:10
What is a Debt Relief Order (DRO)?
A Debt Relief Order is an option for individuals who are struggling to pay bills, essentials, and debts. It offers relief by freezing payments and eventually writing off debts if specific criteria are met.
Key Features of a DRO
- No Monthly Payments: No payments are required during the DRO year.
- Legal Protection: Creditors cannot pursue debts, take court action, or send bailiffs.
- Debt Write-Off: Debts included in the DRO are wiped out after 12 months.
- Credit Impact: DROs harm credit scores for 6 years but can offer financial stability.
Eligibility Criteria
You must meet all the following:
- Total debts under £50,000.
- No ownership of a house or mortgage.
- Assets valued below £2,000 (cars worth less than £4,000 allowed).
- Less than £75 monthly spare income after bills and expenses.
- No DRO in the last 6 years.
Note: Some debts (e.g., student loans, court fines) cannot be included.
During the DRO Year
- No creditor harassment or payments are required.
- Major life changes (e.g., pay rise, inheritance) must be reported as they could cancel the DRO.
- At the end of the year, debts are written off with no further checks.
Who Benefits from a DRO?
- People with low income or primarily benefits-based income.
- Those with long-term financial struggles, such as pensioners, carers, or those with health conditions.
How to Apply
- Contact Citizens Advice or National Debtline.
- A debt adviser assesses eligibility, gathers details, and submits the application.
- Once submitted, approvals are fast—typically within 2 working days.
A DRO can be life-changing for those in serious financial hardship, but it requires careful consideration and professional guidance.
What is a Debt Relief Order (DRO)?
A Debt Relief Order is an option for individuals who are struggling to pay bills, essentials, and debts. It offers relief by freezing payments and eventually writing off debts if specific criteria are met.
Key Features of a DRO
- No Monthly Payments: No payments are required during the DRO year.
- Legal Protection: Creditors cannot pursue debts, take court action, or send bailiffs.
- Debt Write-Off: Debts included in the DRO are wiped out after 12 months.
- Credit Impact: DROs harm credit scores for 6 years but can offer financial stability.
Eligibility Criteria
You must meet all the following:
- Total debts under £50,000.
- No ownership of a house or mortgage.
- Assets valued below £2,000 (cars worth less than £4,000 allowed).
- Less than £75 monthly spare income after bills and expenses.
- No DRO in the last 6 years.
Note: Some debts (e.g., student loans, court fines) cannot be included.
During the DRO Year
- No creditor harassment or payments are required.
- Major life changes (e.g., pay rise, inheritance) must be reported as they could cancel the DRO.
- At the end of the year, debts are written off with no further checks.
Who Benefits from a DRO?
- People with low income or primarily benefits-based income.
- Those with long-term financial struggles, such as pensioners, carers, or those with health conditions.
How to Apply
- Contact Citizens Advice or National Debtline.
- A debt adviser assesses eligibility, gathers details, and submits the application.
- Once submitted, approvals are fast—typically within 2 working days.
A DRO can be life-changing for those in serious financial hardship, but it requires careful consideration and professional guidance.
The latest mis-sold overdraft advice...
If you have been lent an overdraft you cannot hope to repay, never asked for, or face excessive fees then you may have a claim against your lender.
Mis-sold CAR PCP Loans
Did you drive away with more than you could afford? If you were sold PCP finance and it had hidden commission affecting the choice of loan you might be entitled to a claim.
Mis-sold Store cards?
Repayments on many store cards can be too high to manage, often leading people deeper into debt!
Unsustainable Credit Card Debt?
High costs, unsuitable terms, or long-term financial strain?
Mis-sold An Excessive Pay Day Loan?
Long-term Pay Day Loan interest issues?
This guide will help you make an affordability complaint.
Pay Day Loan Distress?
Faced with unreasonable debt and unable to make headway?
This guide will help you make an affordability complaint.
The latest mis-sold overdraft advice...
Have you been lent an overdraft you cannot hope to repay or never asked for, then you may have a claim?
Mis-sold CAR PCP Loans
Did you drive away with more than you could afford? If you were sold PCP finance and it had hidden commission you might be able to claim.
Mis-sold Store cards?
Repayments on many store cards can be too high to manage?
Unsustainable Credit Card Debt?
High costs, unsuitable terms, or long-term financial strain?
Mis-sold An Excessive Pay Day Loan?
Long-term Pay Day Loan interest issues?
This guide will help you make an affordability complaint.
Pay Day Loan Distress?
Faced with unreasonable debt?
This guide will help you make an affordability complaint.
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What my readers say...



Where you forced to take out additional loans due to irresponsible lending?
How much interest are you paying?
Please remember there may also have been fees added to the finance too.
There are three less common debt solutions to consider. Full & Final Settlements are ideal if you’ve been on a Debt Management Plan (DMP) or unable to make payments for some time and now have access to a lump sum to negotiate settlements. Write-off debts are usually only an option in exceptional circumstances, as creditors rarely agree to this. Administration Orders, once more common, are now extremely rare, with only 16 issued in England and Wales in September 2016.
Calculator Information
The Finance Calculator calculates the type of repayment required, at the frequency requested, in respect of the loan parameters entered, namely amount, term and interest rate. Remember there may have been other costs too. The Equipment Finance Calculator also calculates the time saved to pay off the loan and the amount of interest saved based on an additional input from the customer. This is if repayments are increased by the entered amount of extra contribution per repayment period. This feature is only enabled for the products that support an extra repayment. The calculations are done at the repayment frequency entered, in respect of the original loan parameters entered, namely amount, annual interest rate and term in years.
Calculator Assumptions
Length of Month
All months are assumed to be of equal length. In reality, many loans accrue on a daily basis leading to a varying number of days interest dependent on the number of days in the particular month.
Number of Weeks or Fortnights in a Year
One year is assumed to contain exactly 52 weeks or 26 fortnights. This implicitly assumes that a year has 364 days rather than the actual 365 or 366.
Rounding of Amount of Each Repayment
In practice, repayments are rounded to at least the nearer cent. However, the calculator uses the unrounded repayment to derive the amount of interest payable at points along the graph and in total over the full term of the loan. This assumption allows for a smooth graph and equal repayment amounts. Note that the final repayment after the increase in repayment amount.
Rounding of Time Saved
The time saved is presented as a number of years and months, fortnights, or weeks, based on the repayment frequency selected. It assumes the potential partial last repayment when calculating the savings.
Amount of Interest Saved
This amount can only be approximated from the amount of time saved and based on the original loan details.
Calculator Disclaimer
The results from this calculator should be used as an indication only. Results do not represent either quotes or pre-qualifications for the product. Individual institutions apply different formulas. Information such as interest rates quoted and default figures used in the assumptions are subject to change.
Find the potential cost of your PCP finance
**Note: For exceeding 120 no. of payments, a group of 12 payments will be combined into a single payment number for better chart visibility.
Period | Payment | Interest | Balance |
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Calculator Disclaimer
The repayment amount shown using this calculator is an estimate, based on information you have provided. It is provided for illustrative purposes only and actual repayment amounts may vary. To find out actual repayment amounts, contact us. This calculation does not constitute a quote, claim approval, agreement or advice by Financial Claims Experts. It does not take into account your personal or financial circumstances.
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