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Debt Relief Orders (DRO) Explained

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By David Turner


How you can use a Debt Relief Order to support you when you’re struggling to pay essential bills and debts.

Published: 12/02/2025 – 11:59 | Updated: 12/02/2025 – 16:10

What is a Debt Relief Order (DRO)?

A Debt Relief Order is an option for individuals who are struggling to pay bills, essentials, and debts. It offers relief by freezing payments and eventually writing off debts if specific criteria are met.


Key Features of a DRO

  1. No Monthly Payments: No payments are required during the DRO year.
  2. Legal Protection: Creditors cannot pursue debts, take court action, or send bailiffs.
  3. Debt Write-Off: Debts included in the DRO are wiped out after 12 months.
  4. Credit Impact: DROs harm credit scores for 6 years but can offer financial stability.

Eligibility Criteria

You must meet all the following:

  • Total debts under £50,000.
  • No ownership of a house or mortgage.
  • Assets valued below £2,000 (cars worth less than £4,000 allowed).
  • Less than £75 monthly spare income after bills and expenses.
  • No DRO in the last 6 years.

Note: Some debts (e.g., student loans, court fines) cannot be included.


During the DRO Year

  • No creditor harassment or payments are required.
  • Major life changes (e.g., pay rise, inheritance) must be reported as they could cancel the DRO.
  • At the end of the year, debts are written off with no further checks.

Who Benefits from a DRO?

  • People with low income or primarily benefits-based income.
  • Those with long-term financial struggles, such as pensioners, carers, or those with health conditions.

How to Apply

  1. Contact Citizens Advice or National Debtline.
  2. A debt adviser assesses eligibility, gathers details, and submits the application.
  3. Once submitted, approvals are fast—typically within 2 working days.

A DRO can be life-changing for those in serious financial hardship, but it requires careful consideration and professional guidance.

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Please remember there may also have been fees added to the finance too.

There are three less common debt solutions to consider. Full & Final Settlements are ideal if you’ve been on a Debt Management Plan (DMP) or unable to make payments for some time and now have access to a lump sum to negotiate settlements. Write-off debts are usually only an option in exceptional circumstances, as creditors rarely agree to this. Administration Orders, once more common, are now extremely rare, with only 16 issued in England and Wales in September 2016.

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