In this guide
Mis-sold Overdrafts
Mis-sold Mortgages
Mis-sold Credit | Store Cards
Mis-sold PCP Car Loans
Mis-sold Fraud & Scam Advice
Mis-sold Pensions & Investments
Hidden | Undisclosed Commissions
Mis-sold Pay Day Loans
Hidden | Undisclosed Commissions Advice

Hidden | Undisclosed Commissions Support and Advice
By David TurnerLearn about the mis-selling of loans with hidden commission and get advice on how to claim compensation, a refund, or other redress. This page explains the controversy clearly.
Published: 12/02/2025 – 11:59 | Updated: 12/02/2025 – 16:10
Hidden and Disclosed Commissions
The Heart of The Problem
Hidden or undisclosed commissions can result in higher costs for borrowers, as lenders may charge inflated fees or sell unsuitable loan products without full transparency. These commissions can influence advisors to recommend financial products that may not be in the best interest of the customer.
Higher Costs & Undesirable Loans
Undisclosed commissions can lead to:
- Higher interest rates or fees added to the loan.
- Loans that are unsuitable for the borrower's financial circumstances.
- Lack of transparency in financial advice.
- Hidden broker incentives that do not benefit the borrower.
Required Paperwork
To determine if you were affected by undisclosed commissions, review the following documents:
- Your original loan agreement and terms.
- Broker agreements and any fee disclosures.
- Correspondence with financial advisors or lenders.
- Bank statements showing loan-related payments.
- Evidence of any undisclosed commissions or referral fees.
If you suspect you were affected by hidden commissions, seeking legal or financial advice may help you explore possible claims.
Hidden and Disclosed Commissions
The Heart of The Problem
Hidden or undisclosed commissions can result in higher costs for borrowers, as lenders may charge inflated fees or sell unsuitable loan products without full transparency. These commissions can influence advisors to recommend financial products that may not be in the best interest of the customer.
Higher Costs & Undesirable Loans
Undisclosed commissions can lead to:
- Higher interest rates or fees added to the loan.
- Loans that are unsuitable for the borrower's financial circumstances.
- Lack of transparency in financial advice.
- Hidden broker incentives that do not benefit the borrower.
Required Paperwork
To determine if you were affected by undisclosed commissions, review the following documents:
- Your original loan agreement and terms.
- Broker agreements and any fee disclosures.
- Correspondence with financial advisors or lenders.
- Bank statements showing loan-related payments.
- Evidence of any undisclosed commissions or referral fees.
If you suspect you were affected by hidden commissions, seeking legal or financial advice may help you explore possible claims.
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You are not alone and there is help
Hidden commissions on financial products can lead to unexpected costs and misinformed decisions, leaving many customers paying more than they should. If you’ve been impacted by undisclosed commissions or hidden fees on loans, insurance, or other financial products, this page is here to help you understand your rights and options. We provide guidance on how to identify hidden charges, the potential consequences of mis-selling, and the steps you can take to seek compensation. Our goal is to ensure you have the support and information needed to address any issues and protect your financial interests moving forward.
